英语翻译再过一两天要参加考试,有个口语面试我猜除了自我介绍肯定还要说说岗位职责（五星级酒店的西餐厅领班）,忙发高手帮个忙!除了完成日常工作以外,作为兵头将尾的领班,最应注意

英语翻译再过一两天要参加考试,有个口语面试我猜除了自我介绍肯定还要说说岗位职责（五星级酒店的西餐厅领班）,忙发高手帮个忙!除了完成日常工作以外,作为兵头将尾的领班,最应注意
英语翻译
再过一两天要参加考试,有个口语面试我猜除了自我介绍肯定还要说说岗位职责（五星级酒店的西餐厅领班）,忙发高手帮个忙!
除了完成日常工作以外,作为兵头将尾的领班,最应注意的是,协调员工与员工之间的关系；调上下级的关系；与协调餐厅与厨房的关系.----挺难的.
主要的工作职责有：
.督导,协调本组员工之服务工作.
.检查订台情况,况确保用品足量,并符合卫生标准.
.检查员工仪表,传达店内标准,并落实.
.解决客诉,有必要时及时上报.
.协助员工迎送宾客,点菜,与服务.
.答复客人要求,餐后征询意见,协助买单,送宾.
.完成特殊任务,并作记录.
.做好出勤记录,并向上级报告出勤情况.
.妥善完成当班工作后,向上级报告经允许后带领员工下班.
员工主要培训内容；
服务技巧与标准；如何与人交流；如何化淡妆；摆台标准；应对客诉；背菜单及使用点菜单；熟悉菜品；店规店章；考勤制度；如何清洁及标准；西餐起源与菜品知识；英语口语.
这些是服务员基本培训内容,却是领班必须熟练的.
不要给我软件翻译的,要人工的,呵呵~
软件翻译我也会的.

英语翻译再过一两天要参加考试,有个口语面试我猜除了自我介绍肯定还要说说岗位职责（五星级酒店的西餐厅领班）,忙发高手帮个忙!除了完成日常工作以外,作为兵头将尾的领班,最应注意
as a leading man of the workers,besides the normal routines, the most noticeable things are to deal well with the relationships among the workers, among my leaders and my fellows, and the relationship between the restaurant and kitchen. ----it is pretty hard but i will try my best.
my main responsibilities are:
supervise and coordinate the service jobs of my teammates
check the condition of booking, ensure adequate supplies and all of them are in accordance with the standards
examine the outlook of the workers and express the standard appearances in the restaurant
solve the compliment, if necessary, report to the supervisors timely
assist staff in etiquette, order and customer services
answer to the requests of the customers, consult the customers after the meals and help to check out
finish the specialty and take records
make proper register and report to the supervisors.
not off duty until finish the job and get the permission from the supervisor
the staff trainings:
the standard and skills of service
the proper way to communicate with the customers, to make up, to deal with the compliments from the customers
the standard of instruments on the table
recite the menu and the use of ordering machine
familiar with the dishes
the rules and standards of the restaurant
the system of register
the standard and the way for cleaning up
the origin of western food and the knowledge of the dishes
training the oral English
the above are not only the basic information for the training of the waiters, but also a chief should be master at
希望对你有点帮助~~